Privacy Policy — Dhouti-Yog
Legal

Privacy Policy

At Dhouti-Yog, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit or make a purchase from our website. By using our website, you consent to the practices described in this policy.

1 Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateways)

b) Technical & Usage Data

Automatically collected information such as:

  • IP address
  • Browser type and device information
  • Pages visited and browsing behaviour
  • Cookies and tracking technologies

2 How We Use Your Information

Your information is used to:

  • Process and fulfil orders
  • Communicate order updates and customer support
  • Send promotional offers and marketing communications (only with consent)
  • Improve website functionality and user experience
  • Prevent fraud and ensure security

3 Sharing of Information

We do not sell or rent your personal information. We may share your data with:

  • Trusted third-party service providers (payment gateways, logistics partners, marketing tools)
  • Legal authorities, if required by law or to protect our rights and those of our users
All third parties are obligated to handle your data securely.

4 Data Security

We implement appropriate security measures to protect your data, including:

  • SSL encryption for secure transactions
  • Secure servers and restricted data access
  • Regular monitoring to prevent unauthorised access
No method of transmission over the internet is 100% secure.

5 Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Object to or restrict certain data processing

To exercise your rights, please contact us using the details below.

6 Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance your browsing experience
  • Understand user behaviour
  • Personalise content and advertisements
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionalities.

7 Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, tax, and regulatory requirements

8 Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies separately.

9 Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes may be communicated via email or website notification.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: